What The Merging of Two Major Information Systems Companies Means for the Future of Technology and Human Interactivity

The future continues to look bright for the information systems/self-service solutions industry, as the merger of two major companies was announced in August. Posiflex will buy shares of KIOSK in cash for roughly $105 million dollars, which will widen the customer base significantly for each of the companies. 

Posiflex, KIOSK to partner in order to combine technologies into one, self-service product

The combining of the two corporations will continue to enhance their abilities to provide customers with one system, particularly the Point of Sale System (POS), that has the "total solution" for all customer needs pertaining to self-service automation platforms. 

KIOSK Information (POS) Systems

With this merger, the two paramount companies will further advance their technologies and will continue to aid in the growth of the materializing "Internet of Things" (IoT) applications, which enhances the customization of the systems for its users. IoT is a relatively new concept, which has a great potential for exponential growth in the business market. 

There are various IoT applications that perform different tasks in many different settings, including in the home, in the healthcare field, in the automotive and transportation industry, and many more areas of trade. The apps bring comfort and convenience to users, as they are easily accessible through smart devices, including the POS systems which are sold by these companies.  KIOSK is the leading American provider of Self-service Solutions, with its systems used in a variety of self-service markets. Posiflex is a Taiwanese- based brand which is a leading seller of POS systems across the world.

The functions of a point of sales system and where they can be found

The use of information systems in a variety of businesses has greatly increased over the past several years, taking the place of multi-faceted systems. The POS system in particular is a machine that essentially takes the place of a sales person or customer service representative. They can be used to make purchases, much like a vending machine, or to help customers find out information. For example, self-service check-in is now available for almost all airline companies in all airports through the use of a POS system. The customer can simply type a confirmation code into the machine, which has a computer screen as its interface, and will be able to access and print their boarding passes and information on their impending flight. 

Source: New York Times

 Similarly, POS systems can be found in malls across America, which can be used to sell products ranging from headphones to acne medicines, as pictured. The systems take away the need for human to human interaction, as well as the need for businesses to have their own storefronts, as they can sell and dispense products directly from the machines.

Advancements in self- service technology will decrease the need for human interactivity 

The use of POS systems and information systems in general is becoming more and more prominent as technology continues to increase its dominance in society. The merger of these companies is just another advancement to the industry, as the two powerhouses will now create an even better, cutting-edge product. The competition between humans and machines is becoming increasingly steeper, and it is possible that in the foreseeable future the need for human interaction between salespeople or representatives and customers will be terminated.

Source: Bureau of Labor Statistics
With the declining need for representatives in business, the market for jobs related to information systems, such as the designing and selling of self-service machines, is steadily increasing. According to the Bureau of Labor Statistics, the projected growth of Computer and Information Systems Managers will continue to grow exponentially through 2018, while the general rate of growth for all general civilian jobs will also continue to grow but at a much slower rate, thus proving the growth and importance of the information systems industry.

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